Online Spare Parts
Epta offers a dedicated Spare Parts Portal, designed to simplify and optimise spare parts management throughout the entire equipment lifecycle.
Through an easy-to-use digital platform, customers and service partners can access technical information, manuals and documentation; quickly identify the spare parts they need; and manage the entire ordering process simply and efficiently.
The portal features a comprehensive spare parts catalogue, allowing users to track every step, from placing an order to monitoring delivery, ensuring greater visibility and control throughout the entire process.
Technical Support Portal
Thanks to the integrated Ticketing Portal, users can also access direct support from Epta specialists for spare parts-related queries and receive expert assistance whenever they need it. With dedicated access credentials, the Spare Parts Portal provides a secure and centralised environment that enhances service efficiency and delivers a seamless digital experience.
Because, in our vision, service is more than just support: it’s a strategic driver of performance!
Fast and direct access to genuine spare parts ensures timely interventions, minimises downtime, and keeps stores and systems running at peak performance.
An intuitive and well-structured platform simplifies the identification and ordering of components, reduces errors, and streamlines the daily operations of technicians and service teams.
Fully aligned with Epta’s lifecycle approach, the platform supports maintenance and repair activities, extends equipment lifespan, and ensures reliable long-term performance.
Perfectly connected with Epta’s digital services and tools, the platform provides a unified experience that brings together spare parts, technical resources, and after-sales support.
Need a Spare Part?
Access the Spare Parts E-Commerce platform to quickly and easily find and order the refrigeration components you need, whenever and wherever you need them.