POWERING SERVICE, EMPOWERING PEOPLE: EPTASERVICE ACADEMY KICKS OFF

epta service academy

Epta has announced the official launch of the EptaService Academy, the Group's innovative international programme for refrigeration experts. The ambitious course has been designed to further enhance the range of trainings offered by Epta's Training Centres, now available in four continents.

 

The pilot project, launched in Romania and destined to be introduced across all the Group's countries in stages, puts Epta's vocation for technical excellence into practice through teaching modules with three levels of specialisation: the first Basic and Intermediate, the second Specialised and the third Advanced, to train increasingly qualified professionals in after-sales service, one of the strategic pillars of Epta's Total Solution approach.

 

Under the banner of the message 'Powering Service, Empowering People', Epta has developed a comprehensive programme of courses. Delivered in person by certified in-house trainers, they aim to optimise and harmonise after-sales activities globally, drawing inspiration from the best maintenance practices established in Germany and Latin America.

 

LIFELONG LEARNING: A WINNING STRATEGY

Epta has long understood that lifelong learning of EptaPeople is awinning strategy to remain a step ahead of the challenges of the future, promote internal talent and support technological progress in the sector.

 

The Epta Service Academy goes beyond merely conveying technical skills: in fact, the courses also include lessons dedicated to developing soft skills vital for strengthening teamwork, improving customer relations and gaining a deeper understanding of customer needs.

 

Investing in people's growth means investing in Epta's future: In fact, training, up-skilling and re-skilling continue to represent a strategic lever for increasing the Group's competitiveness and generating long-term sustainable value. In an industry undergoing rapid technological change, Epta is committed to training human capital that interprets change and steers it, putting into practice the principles expressed in the purpose itself: 'Preserving our Planet with Conscious Innovation.Together.'