MyEpta: The Digital Ecosystem for Refrigeration Management

At EuroShop 2026, Epta unveiled MyEpta, a groundbreaking digital platform designed to transform how retailers manage refrigeration assets and store operations. More than just a tool, MyEpta represents a major step forward in simplifying operations, improving efficiency, and enabling smarter decision-making throughout the entire lifecycle of refrigeration systems.

One Gateway, Limitless Opportunities

MyEpta provides a single, secure access point to all essential technical data, documentation, service resources, and digital tools. By consolidating information into a unified environment, the platform reduces complexity while delivering greater visibility, speed, and accuracy across daily operations.

Designed as the digital backbone of Epta's service ecosystem, MyEpta supports retailers in managing assets, stores, and service activities through a seamless user experience, without requiring additional hardware, connectivity, or brand-specific controllers. This approach reinforces Epta's role as a fully integrated partner, delivering not only refrigeration solutions but also a comprehensive digital ecosystem that creates value throughout the customer journey.

Built on a modular architecture, MyEpta adapts to the specific needs of each organisation. Users can manage individual assets or entire store networks through two intuitive modes:

• ASSET ID: Each piece of equipment is equipped with an NFC tag, creating a unique digital identity. Designed for technicians and service teams, it enables faster diagnostics, streamlined maintenance activities, and complete visibility of the product lifecycle.
• STORE ID: A centralized interface that aggregates store-level information, including equipment inventories, contracts, documentation, KPIs, and service resources. Designed for store managers and operational teams, it provides a complete overview of performance and supports data-driven maintenance and investment decisions.

Access to a Growing Digital Ecosystem

MyEpta is more than a platform. It is the gateway to Epta's growing portfolio of digital services, connecting assets, data, and service capabilities within a single environment.

Through MyEpta, customers can access advanced solutions that support:

• Remote Monitoring & Control, providing greater visibility and operational oversight of connected refrigeration assets.
• Alarm & Service Management, enabling centralized alarm handling, improved service coordination, and faster issue resolution.
• Performance Optimization, leveraging operational data and insights to support more efficient store management and asset utilization.
• Future Digital Applications, continuously expanding the value delivered through analytics, automation, and innovative digital services.

A Smart Innovation for the Future

The ambition behind MyEpta is clear: to give retailers greater control, transparency, and operational efficiency through a connected digital environment. By bringing together data, services, and tools on a single platform, MyEpta reduces operational complexity, improves asset performance, and supports sustainability objectives.

As retail continues to evolve, MyEpta stands out as a forward-looking digital platform that not only simplifies refrigeration management but also serves as the foundation for future innovation. By connecting people, assets, services, and data, it empowers businesses to make faster, smarter, and better-informed decisions, unlocking new opportunities for operational excellence and long-term value creation.