Epta and the creation of shared value - the Group presents its sixth CSR Report



Adopt a responsible approach for creating value: Epta’s growth goes hand in hand with its attention for people, the communities in which we operate and the environment, which demonstrates of our desire to be an international group, that also has a focus on the local dimension.” states Marco Nocivelli, Chairman and CEO of the  Epta Group We have renewed our commitment this year and are proud to present our sixth Corporate Social Responsibility Report, that was validated at the end of June by the Institution TÜV Austria Cert GmbH.”

Continuing the path it had embarked on with the previous edition, the Group has presented a Report in accordance with the G4 Core Option standards and has further investigated the material aspects and identified the risks, opportunities and crucial elements for its business, thanks to a survey that also involved Customers and Suppliers. This process was essential to make the Corporate Social Responsibility Report increasingly accurate and reliable and to respond effectively to requests from the market, by examining the KPIs deemed most significant by  stakeholders. To ensure the highest level of accuracy, the survey covered most of production in the Group, including 8 production plants as well as the Headquarters in Milan.

The Group’s primary focus are its employees, the nurturing of talents, the improvement of the team spirit and its connection with local communities. This strategy is implemented on a daily basis and translates in to taking good care of the people who have written and continue to write Epta’s history. Guided by the concept “Think globally, act locally” Epta promotes high level training, both externally and internally, for example with the project EPTAcademy that was developed in cooperation with SDA Bocconi School of Management. Finally, this year the Group celebrated the 20th Anniversary of Epta Deutschland and the 90th Anniversary of Epta’s presence in the UK with staff and their families, successes which it considers to be “joint victories”.

The challenge taken up by Epta also consists in developing technological innovations combining aesthetics, performance and respect for the environment. Tangible examples of this approach include GranFit by the brand Costan and SkyEffect by Bonnet Névé: a complete range for fitting-out fresh and frozen food areas with a single family of products , to create infinite compositions with vertical, semi-vertical, open and closed cabinets and ensure a revolutionary presentation of all items and a minimal environmental impact. Epta’s numerous proposals also include the #EPTABricks, refrigerated lockers created to ensure 24h collection of products purchased online on retailers’ websites and designed to successfully respond to the growing success of e-commerce.

The Group’s sustainable approach is also confirmed by the use of low GWP natural refrigerants for its systems. Data show that the adoption of natural refrigerants instead of synthetic ones, generated a reduction of 34% of greenhouse gases, compared to 2016 values. Worthy of note is the FTE Full Transcritical Efficiency, a simple system that is available worldwide on an industrial scale and exceeds the current limits of transcritical technology, guaranteeing excellent performances even in climatic zones with high temperatures, with an average energy saving of 10% compared to traditional CO2 systems.

Even within the plants there is a strategy of constant improvement, in both environmental terms, with the reduction of the carbon footprint and the KOE (kg of Oil Equivalent)/product, and in the transformation of the plant in to a “factory of the future”, thanks to the adoption of Industry 4.0 and the implementation of cutting-edge machinery and robotized production lines.


Click here to download Epta sixth CSR Report

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Epta and Vodafone launch an innovative service to pick up shopping ordered online with #EPTABricks


Refrigerated lockers arrive also in Italy: #EPTABricks by Epta combine with Vodafone IoT services. A unique project for Italy, which introduces a new shopping experience for customers through the digital revolution.

The versions installed, #EPTAfreshBricks, #EPTAmbientBricks e #EPTAfrozenBricks allow 24/7 access so customers can be totally flexible when they pick up shopping ordered online from the Retailer’s website, choosing from the complete assortment of fresh and frozen products, ambient food and non-food offered by the Retailer. #EPTABricks are a perfect example of a Retail partnership between two outstanding leading groups in their sector. Epta and Vodafone operate respectively in commercial refrigeration and in connectivity of all elements that enable IoT technology. On 13th July, Coop Lombardia opened at its Bicocca Village store in Milan the first installation of this innovative shopping pick-up service for purchases ordered through the Coop eCommerce platform.

A synergy which encourages digital transformation, opening up multichannel retailing. Joining the IoT evolution, Epta have developed their new #EPTABricks to interface with Retailers e-commerce platforms and offer remote monitoring for correct and constant operation and improved product preservation. The refrigerated lockers at Coop are connected to Vodafone fibre and 4G network and to Vodafone IoT telemetry system.

Coop Supermarket of the Future of Bicocca Village was chosen as the location par excellence to launch this important partnership because of its position inside a dynamic urban context, where the university centre, business districts and exclusive residential buildings merge with a vast entertainment offer for leisure time dedicated primarily to young people.

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Epta participates in the Digital Innovation Observatory in Retail


The partnership between Epta and the School of Management of the Polytechnic of Milan renews itself with the participation of the Group in the 5th edition of the Digital Innovation Observatory in Retail. The initiative, now a benchmark for operators of the Large-scale Retail sector, will be the opportunity to investigate the key innovations which are redesigning the processes, build awareness among Decision Makers and promote constructive dialogue among all players of the production chain.

The research develops in three areas of study: Digital Strategy, Impact of the digital on Innovation&Design processes and its influence on the Marketing Strategies geared to the consumer, investigated thanks to surveys and interviews with Top Retailers, small-medium size Retailers, national and international Start-ups, digital and non-digital users. The main items, subject to analysis, will include the trends and the priorities of digital investment, the new technologies (IoT, AI, Big Data…), the level of adoption of omni-channel innovation and integration of the physical store with e-commerce in the store of the future.

Following the first appointment, the presentation workshop on 24 May this year, dedicated to the Internet of Things in the Retail sector, Epta will participate in the workshop "Innovation in designing customer experience in & out of the store" with interesting accounts from experts in the sector on 26 September 2018. Subsequent meetings are scheduled for 15 November 2018, “The Retail store of the future" and 7 February 2019, date on which the final results of the Observatory will be presented.

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How can natural refrigeration be as simple as it is ingenious? #EptaExperience is the way” at Chillventa 2018


Epta offers natural refrigeration solutions all over the world, designed to meet the needs of each individual customer. Epta can design, manufacture and install systems for any type of store and has the technology to be efficient in any climate condition.

Epta is participating in Chillventa2018, presenting the concept:
"How can natural refrigeration be as simple as it is ingenious? #EptaExperience is the way".

Chillventa2018 will showcase Epta’s innovation in refrigeration systems and cold room design.

Epta supplies the FTE Full Transcritical Efficiency, a revolutionary transcritical CO2 system which merges simplicity and performance, for 10% energy saving and up to 20% lower installation and maintenance costs. FTE is the solution for efficient refrigeration in any climate. Recognised as an innovative success, FTE was awarded an award for innovation at the German Refrigeration Awards 2018 and Refrigeration Innovation of the Year 2017 at the UK's RAC Cooling Awards.

The FTE product is part of the European Commission's funded Project Life C4R (Carbon 4 Retail Refrigeration), aimed at finding new technologies and standards for natural refrigeration in retail sector, highlighting Epta's commitment to research and development.

EPTABlue Natural is the technologically advanced waterloop system for small stores. Housed on top of the cabinet, this simple and smart solution makes it possible to integrate the complete range of cabinets, from vertical to serve-over, even when space for a refrigeration pack is not available.

Epta will also present the ECO2Small Compacta and MultiFresco.

Misa will also be present at Chillventa2018 featuring high technology modular coldrooms.  Epta Food Defence, an innovative anti-bacterial system with silver ions available for all Misa solutions, will be displayed. The system is designed to improve the food safety of products stored in cold rooms and can prevent and eliminate numerous species of bacteria, to provide total protection throughout the useful life of the cold room. There will also be a presentation of Freeblock using R452A and the Drop-in solution using R290.

EptaService is the aftersales and maintenance division of Epta; the finest support teams complete efficient service and maintenance whilst minimising down time in stores. The technical experts work actively with retailers to offer professional advice and retrofit solutions, tailored to customer needs. EptaService will be presenting its e-commerce platform for spare parts, that allows Customers to simplify purchase processes and directly buy spare parts on line with deliveries guaranteed within 48 hours.

Come see us in Hall 9, Stand 9-213

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E.Leclerc confirms its trust in Epta France for the digital modernisation of the services offered by installing 77 #EPTABricks refrigerated lockers in Anglet, Nouvelle Aquitaine.

This is the outcome of a long and successful partnership between the Brand and Epta France which stems from the desire of the owner of the E.Leclerc store in Anglet to contribute directly to the ambitious project of modernising the town centre. This product combines an eco-friendly and technological soul paying maximum attention to the needs of a modern customer who is in search of a more flexible and practical shopping experience.

The #EPTAfreshbricks, #EPTAmbienteBricks and #EPTAfrozenBricks versions proposed allow 24/7 access so customers can be totally flexible when they pick up their shopping (even when the store is closed) of fresh, frozen and dry articles ordered online during the day through the E.Leclerc eCommerce platform. #EPTABricks are a perfect alternative to the Drive-in service which allows customers to pick up their shopping by car. They have been installed in a strategic position, inside an indoor space adjacent to the E.Leclerc store and opposite the bus stop of one of the tram lines that crosses the city. The objective achieved is to secure the loyalty of a large catchment area, which ranges from local residents to commuters and tourists. The lockers are stocked 2-3 times a day with shopping worth an average of €90 by E.Leclerc staff.

This revolutionary solution allows the Brands to move closer to their Customers, while at the same time reduce the carbon footprint. This is done by eliminating home-deliveries on one side and by using propane as eco-friendly refrigerant and minimum GWP on the other. 

Finally, a further advantage is Epta’s ability to manage the entire project. In addition to supplying the lockers, it has cooperated in modernising the premises where the #EPTABricks have been installed, managed the personalization with the Brand’s colours and, above all, connectivity. Epta remotely monitors each single locker from its Digital Innovation Centre and has developed the interface with the API of the E.Leclerc eCommerce platform.

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A new prize for Epta, awarded for the second year running at the Retail Institute Italy Awards. The Group were finalists in both the Store Design category and the Display cabinet section- with the Iarp Cool Emotions plug-in range dedicated to the Food&Bev and Ho.Re.Ca. sector.  Epta celebrated their win with first place in the  Store section thanks to the collaboration with Bennet for the bennet smart project, designed to guarantee even simpler and faster day-to-day shopping.

The projects competing for the most important national award dedicated to the masterpieces of Retail Marketing and POS were assessed during the three days of the conference-exhibition Shop Expo at The Mall, an exclusive location in the heart of Milan’s business district. Again this year, the initiative involved numerous entrants: national and international Retailers, Brand Companies, POP material producers, equipment and service suppliers for the stores, as well ascreativity and design agencies. The winners were announced during the Gala Dinner at the Unico Restaurant of Milan, where Alessia Bulfon, Epta Trade Marketing Manager and Roberto Polloni, Bennet Sales Manager, accepted the prestigious prize.

The bennet smart format installed in Lecco in early 2018 was designed to offer "well-made  shopping" and to respond to the needs of modern consumers. Characterised by an innovative layout, designed to reduce the dispersive effect of large supermarkets, the store boasts a cutting-edge fresh and frozen department, with furnishings of the GranFit Costan range that combine maximum visibility, technology and respect for the environment. The sustainable approach is evident in the choice of an ECO2 SMALL transcritical CO2plant and FTE Full Transcritical Efficiency. Simple and available worldwide on an industrial scale, this exclusive system goes beyond the current limits of transcritical technology, guaranteeing excellent performances even at high temperatures, with an average 10% energy saving (compared to a standard CO2 booster plant) and up to 20% lower installation and maintenance costs.

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Epta and Vodafone for a futuristic shopping experience


A futuristic people-embracing partnership: Epta and Vodafone, top global mobile operator, have set themselves this goal to bring the digital revolution into everyday life, shaping new consumer purchasing experiences. #EPTABricks, the innovative refrigerated cabinets by Epta, designed to make products purchased on retailer websites available for collection 24h a day, meet the connectivity and services of Vodafone IoT.

Designed to respond to the needs of modern and hyperconnected consumers, #EPTABricks are created to be installed at points of interest close to stores, in stations or in Companies. Different configurations are available, thanks to the possibility to choose columns of cabinets to store fresh, frozen or dry products, depending on Retailer needs.

 #EPTABricks are a perfect example of another partnership in the Retail sector between two outstanding leading groups, in commercial refrigeration and connectivity.

Close co-operation which facilitates digital transformation, making it multichannel. The advantage of the solution, besides remote control in terms of maintenance and diagnosis, is the dedicated and scalable cloud platform to manage orders, book the cabinets and send notifications to users and operators in real time.

The event “Internet of Things” on 13 June organised by Vodafone in Rome with the participation of Epta was the ideal occasion to celebrate the partnership and make the public present aware of #EPTABricks, a system which exceeds the traditional distinction between physical and virtual shop, positioning itself as an intelligent alternative to Home Delivery.

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Novelties at Venditalia: with Iarp’s New York Chef, lunch is served!


Epta participated in the 11th edition of Venditalia, the international trade fair held every two years devoted to the automatic distribution sector. This year’s edition presents many new advances, with more than 270 exhibitors expected on an area of over 32,000 m2. The Epta Group was present with its Iarp and Misa brands and a stand dedicated to Iarp’s two areas of reference for vending: one with solutions aimed at urban environments, the other with a focus on refreshment areas.

The pride of Iarp’s offering, New York vending machines for ice cream, are now available  with R290 propane refrigerant to guarantee high performance and lower consumption. Venditalia was also an occasion to get a preview of New York Chef, an all-new version designed to promote sales of individual portions of ready-made frozen dishes for consumption during lunch breaks, from soups to baked pasta.

The Epta stand was completed by the London, Barcelona and Milano vending machines, with super-attractive metropolitan designs, available also with the profiles of the respective cities on the side panels, an example of the infinite customization possibilities achievable thanks to digital printing directly on the sheet metal. Also worth noting are Milano’s two Master and Slave models, which make it possible to double the display space with a second window, controlled from a single push-button panel.

The vending machines are part of the Iarp City Collection range, the fruit of Plug-in power, a claim that sums up the brand’s philosophy and strong points: high reliability, excellence, and innovative capability. In this regard Iarp vending machines stand out for their ease of use, which plays a fundamental role in incentivising impulse buying. LED lighting and the frameless full-glass door valorise the displayed items, while the luminous push-button panel and the touchscreen display contribute by enhancing the customer experience and increasing sales.

Iarp also offers some logistical components: Fox, based on an ice pack system to ensure better preservation of foods and beverages, is an ideal container for the transport of replenishments of perishable products for loading into vending machines, and Stik, designed to be inserted alongside the distributors for storage of items at -30°C. Its strong point is its high energy autonomy, which enables it, in the case of a lack of current, to keep the temperature constant for 48h.

Finally, the Misa mini-coldrooms stand out, technologically advanced systems that combine maximum food safety with maximum flexibility and sustainability. These appliances are equipped with the exclusive Epta Food Defence technology, an antibacterial treatment with silver ions that ensures the food safety of all the stocked products for total, permanent protection over the whole service life of the coldroom, and  respond to the stringent requirements of Legislative Decree No. 29 of 10 Feb. 2017 (MOCA). Finally, to guarantee the maximum reduction of their carbon footprint, Misa mini-coldrooms have the Freeblock mono-block, compressor with R452A refrigerant, hermetically sealed and leak-proof, pre-loaded and tested at the factory and ready for immediate use.

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The 2017 Consolidated Financial Statement of the Group Epta S.p.A. has been approved


The AGM of Epta S.p.A., a multinational group specialising in commercial refrigeration, approved the consolidated financial statement for the year ending on 31st December 2017, which was prepared in compliance with the International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB) and approved by the European Union.

The global economy slightly outperformed forecasts to grow by 3.7%, with growth rates of 3.1% in Spain, 2.6% in Germany, 1.9% in France and 1.5% in Italy. This global trend was confirmed even in the Retail Equipment and Food & Beverage sectors - the markets Epta S.p.A. operates in - with a slight acceleration of the recovery which began in developed countries in 2015.

In the large-scale retail segment, European brands are pursuing a process of repositioning their sales networks in both domestic and international markets, with increasing concentration in Europe, the US and Canada. They are also searching for new business models to respond to changes in purchasing behaviour which have seen, on the one hand, a major increase in e-commerce and, on the other, the return of smaller retail stores in cities.

Marco Nocivelli, Chairman and CEO of Epta S.p.A. stated: “In this market the Epta Group results for 2017 are positive and in line with its Industrial Plan. These important results are the outcome of a development project based on growth by acquisitions, with the M&A operations we completed during 2017, and organic growth, with an increased diversification of our offer even through online channels and an intensified capacity for our production plants. Internationalisation plays a strategic role for the Group, and last year we acquired distributors that are strongly rooted in target markets in Central Europe, Asia and South America.” And, he continued “We firmly believe in constant improvement and we invest in R&D, innovation and enabling technologies for Industry 4.0, to continue to enhance our flexibility and combine increased productivity, the saving of resources and the satisfaction of new consumer requirements, in compliance with our entrepreneurial strategy that includes social and community-based commitments.”



Consolidated revenues reached € 888 million, up 9% on 2016 (+ € 74 million). Specifically, 777 million of turnover comes from the EMEA macro area, € 70.7 million from APAC and € 40.2 million from LATAM.

The increase in revenues derives from both organic causes and as a result of the strategy of geographical expansion which led to the completion of the acquisition of three partner companies: Portanuova in Chile and Peru in April 2017, King Richard Shop System Inc. in the Philippines in July 2017 and Libre Sp. z o.o. Sp.K in Poland at the end of August 2017.

The net result in the financial year for the Group is € 39 million (i.e. + € 1.7 million compared with the figures for 2016).

Net Debt is € 86.3 million and includes approximately € 20 million long term notes issued on 10th March 2016 within the shelf facility agreed with Pricoa Capital Group – a company from the US Group Prudential Financial (a leading player in the private placement market). The shelf facility agreement provides for the possibility to place additional note issues up to a total value of US$ 120 million (or EURO equivalent).

2017 closed with a Shareholders’ Equity of € 238.8 million.



Merger by incorporation of the Italian subsidiaries with Epta S.p.A.

On 1st March 2017 we completed the merger by incorporation of the subsidiaries Misa S.r.l, Costan S.r.l. and Iarp S.r.l. within the parent company Epta S.p.A., while the merger by incorporation of the subsidiary Eurocryor S.r.l. within the parent company was completed on 26th October 2017. The main objective of the merger is the simplification of the corporate structure of the Epta Group in Italy and, as a result, a simplification of the Group’s governance model.


Acquisition of partner companies in Poland, the Philippines, Chile and Peru

In 2017, Epta has strengthened its global presence, with the acquisition of three partner companies specialising in distribution, installation and services for Retail, Food&Beverage and Ho.re.ca: Libre Sp. z o.o. Sp.K in Poland at the end of August 2017, King Richard Shop System Inc. in the Philippines in July 2017 and Portanuova in Chile and Peru in April 2017. These transactions are part of the Group’s strategy to offer, through a direct presence, cutting-edge and energy-efficient solutions and services in markets with a high growth potential.



The initial months of the 2018 financial year have been in line with the Group’s long term development plan. In 2018 Epta will focus on consolidation activities in the EMEA area and will seek to develop its market shares in developing countries - following significant turnover increases in these areas in 2017 - including by evaluating additional M&A operations.



During the course of 2017 the Epta Group continued to invest in R&D, services and processes, pursuing a long term strategy to consolidate its presence in the market. An innovation of its production plants, conducted through the adoption of enabling technologies for Industry 4.0 and the increase of its production capacity.

An additional strategic guideline is the extension of its offer of products and services with a strong focus on energy efficiency thanks to exclusive and patented systems using natural refrigerants like the CO2 FTE, that has already picked up a series of awards internationally, including the RAC Cooling Industry Awards in the UK and the recent Deutscher Kältepreis from the German Ministry of the Environment. Finally, innovation also extends to people through the EptAcademy, a new venture in partnership with Milan’s Bocconi University for training the group’s current and future managers.

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Epta Iberia will be Platinum sponsor of the 13thGustav Lorentzen Natural Working Fluids Conference, to be held in Valencia between 18th and 20th June 2018. The event is organised by the IIR – International Institute of Refrigeration and will be hosted by the Polytechnic University of Valencia. The meeting will be the occasion to meet key experts of the HVAC&R sector and discuss the latest studies and new green systems which make it possible to apply the technologies developed for Nordic Countries also to temperate climates.

Epta Iberia will make a presentation on the FTE Full Transcritical Efficiency System, one of the most innovative solutions offered by Epta, with which the company paves the way to a new standard in CO2 natural refrigeration. It is a simple system available worldwide on an industrial scale, which exceeds the current limits of transcritical technology, guaranteeing excellent performance, including at high temperatures, like those of the Iberian Peninsula. With an average energy saving of 10% compared with traditional CO2 systems, FTE also guarantees cost-effective installation and maintenance.

Epta Iberia is the ideal partner for Retailers of the Spanish market in the complex panorama of synthetic refrigerants: indeed, in addition to proposing the new FTE, to date it boasts numerous CO2 transcritical installations, confirming to have the necessary expertise to guarantee its Clients, not only solutions that ensure high technical and economic performance and a significant reduction in the carbon footprint, but also a high added-value service. In total, there are already more than 20 Epta installations in Spain which function on CO2 in booster cycles adapted for hot climates and combined, where appropriate, with air-conditioning systems.

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